Support Center

I lost my Gift Certificate!

Last Updated: Aug 23, 2016 12:28PM PDT
Q.  I won a gift certificate! But now I have lost it… What can I do?
A. We suggest you contact the auction owner. GoBid can help you to make that connection if necessary. If several months have passed since the closing of the auction and you realize that the GC has now been lost/stolen, you can still attempt to reach out to the charity, but the risk is that the GC may have expired or the specific event may have already taken place.  Sadly, this may mean that there is nothing to be done…  GoBid will do what we can to assist you (short of coming to your home to dig through drawers to help you find it!) but neither we nor the auction owner can be held responsible for lost or stolen items.

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